🛑 Piklo – No Return / No Refund Policy

Overview

At Piklo, we follow a strict No Return and No Refund Policy for all orders.
Since we operate with global dropshipping partners, items are shipped directly from our international warehouses. This means we are unable to accept returns, exchanges, or offer refunds once an order has been placed.

Please read this policy carefully before placing your order.


🚫 No Returns

We do not accept returns for any reason, including:

  • Change of mind

  • Wrong size ordered

  • Unwanted items

  • Delayed delivery

  • Items not matching personal expectations

All sales are final.


🚫 No Refunds

We cannot provide refunds in the following situations:

  • Customer entered the wrong address

  • Customer ordered the wrong product

  • Product does not fit as expected

  • Delivery delays caused by logistics/customs

  • Product quality mismatch with expectation


🔄 Replacement Only (If Product Is Damaged)

We only offer replacement, not refund or return, for:

  • Damaged product on arrival

  • Wrong item received

  • Missing items in order

To request a replacement, you must provide:

  1. Clear photos or videos of the product

  2. Clear photo of the parcel + shipping label

  3. Contact us within 48 hours of delivery

Send proof to:
📧 support@piklo.in


⚠️ No Refund for Sale / Discount Items

All sale items, promotions, deals, discounts, seasonal collections, combos and limited-edition drops are non-refundable & non-returnable.


🚚 Delivery Delays

Since our products are shipped from international warehouses, delivery may take 8–20 working days depending on your region.
Delays due to customs or logistics do not qualify for return or refund.


🎁 Gifts

Gift items follow the same No Return / No Refund Policy.


📦 Order Cancellation

Orders cannot be cancelled once they are processed by our warehouse (usually within 1–4 hours).


Need Help?

For questions, damaged product replacement, or order-related issues, reach us at:
📧 support@piklo.in

We aim to provide fast and friendly support.